Here are some of our patients inspiring stories – giving you some insight into what their conditions are and how they have improved their function. Please also see the video clips of their testimonials and the photographs of them achieving their goals.

John Ashworth
testimonial_johnI suffered a brain haemorrhage in December 2011 which left me with left arm paralysis and generalised weakness down my left hand side. My NHS treatment was excellent and enabled me to return home, but NHS physiotherapy is limited in terms of time and intensity and it soon became apparent that I would need the intensive physiotherapy offered by TherapyMatters if I was going to achieve a recovery that would enable me to resume my pre-stroke life.

My sessions with Clare have focussed on different areas of my body and the intensive work on different muscles has enabled me to regain much of the lost movement. My walking is almost back to normal, and there has been a massive improvement in both my left arm and left hand. I am now at a level where I am able to walk to work, I can stand up for eight hours a day in the pharmacy in which I work and do my job.

testimonial_john2Rehab is not easy and the results are sometimes frustratingly slow but when Clare puts in the most part of a session in order to move a finger and you can move your finger independently (no matter how small a movement) at the end of the session – I realise how lucky I have been in becoming one of TherapyMatters clients.

I sincerely believe that without Clares expertise I would not have recovered from my stroke to the extent that I have. I have achieved all my goals so far – enjoying life with my family, back to the gym, back to driving and back in work.

Adrian Lumb
testimonial_adrianI was knocked down by a hit and run driver in April 1995 and suffered multiple fractures and intra-cerebral bleeding. This led to reduced mobility and reduced control of my right leg. Treatment as an in-patient and then as an out-patient on the NHS succeeded in getting me mobile and walking with a stick. In October 2012 I felt my walking had gradually deteriorated and I looked for more physiotherapy to help me. I received a ‘word of mouth’ recommendation about TherapyMatters because they are specialist in testimonial_adrian2Neurological Physiotherapy. TherapyMatters helped me to understand the mechanics of walking and how to use the relevant muscles and joints to enable me to walk more efficiently and with greater confidence. I would have no hesitation in returning if my walking should deteriorate again and would certainly recommend them to others. All the staff are very friendly, listen to your concerns and provide an excellent bespoke service.

Lord Glyn Hughes
testimonial_lordHaving very limited mobility after a severe stroke, TherapyMatters have helped me to stand longer and to develop my ‘transfers’ skill from chair to chair. We have also achieved the goal of getting in and out of the car. I have no hesitation in recommending TherapyMatters.

Mr Raymond Thomas, Chester
My name is Ray. It is now 4 years since I had my stroke which caused loss of movement down the right side of my body. The first 2.5 yrs I tried water aerobics and supervised exercises in the gym. It all helped but I was not progressing any further. My first session with TherapyMatters was April 2012. My objective was to walk without a stick and to be more independent as before my stroke, and I feel TherapyMatters is getting me closer to my goal each session. I am walking without a stick more often now – and am much more confident outdoors – I have even started to return to bowling with my wife. I would recommend TherapyMatters to anyone with similar problems as it has helped me both physically and mentally.

Mr Tony Richards, Wirral
TherapyMatters and principal Physiotherapist Clare Fraser were recommended to me when the Wirral Community Physiotherapy Team had to withdraw treatment in January 2012, saying I had ‘plateauxed’. I had a major stroke in June 2011 which left me with no functionality in my left arm and leg, loss of peripheral vision in my left eye and a degree of inattention on the left. My main objective is to walk again but at her first assessment at the end of January 2012 Clare made it clear this was to be a long term aim; before that we had to do a lot more work on strengthening my core, improving my stamina and developing my balance ability. Over the past year she has concentrated on these goals and I am now able to stand more confidently and remain balanced for longer. As is the nature of strokes these improvements take time but Clare has an encouraging way of making me work hard and stay focussed. I appreciate NeuroPhysiotherapy is a very specialised area and TherapyMatters is an expert in this field. Their expertise, friendship, support and good humour in this past year have played a great part in helping both my wife and I remain positive and hopeful for the future.

Mr Richard Jones, Wrexham
I suffered a brain haemorrhage and stroke on 10/2/2011. I had brain surgery and care in several NHS departments until mid April 2011. Since then I have received sporadic NHS physiotherapy visits and so contacted TherapyMatters, Chester, at the end of April 2011 in an effort to maximise my recovery and achieve my personal goal of normalising my life again.

I now attend TherapyMatters once a week and have physiotherapy sessions with Clare Fraser. Since the first session Clare has been amazing and the sessions have had an incredible effect on my recovery. I have achieved far greater strength throughout my body and can now walk unaided for short distances around the house. I can also now climb stairs at home with the use of a rail.

Clare outlined at the first session her strategy to maximise my recovery and always explains everything in a clear and concise manner. I cannot speak highly enough of Clare and TherapyMatters. I would recommend TherapyMatters and Clare to anyone requiring help in response to a stroke or other brain injury. You could not wish to receive treatment from a more expert physiotherapist and when this is combined with the pleasant, friendly and engaging way in which Clare treats her patients TherapyMatters really should be anyone’s first choice for Neuro Rehabilitation.

Mr Robert Shaw, Wirral
After suffering a stroke I was left with severely impaired use of my right arm and some restricted movement in my right leg. Clare was highly recommended as an experienced neuro physiotherapist by the NHS physiotherapy team I was seeing at the time.

I have been receiving physiotherapy from Clare at least once a week to try to gain as much use of my right arm as possible. Clare is highly professional and very attentive. She is very experienced and has a good understanding of a patients needs and explains the steps in the recovery process.

I would strongly recommend TherapyMatters to other individuals requiring physiotherapy treatment.

Mr Richard Hill, Wallasey, Wirral
When, like so many people, I had a stroke which left me unable to walk or to use my left arm and hand, I was lucky enough to be treated by Clare Fraser and it was only through her care and expertise that I am now walking and able to have more use of my arm and hand than I could have possibly imagined.

The effects of something like a stroke can not only be physically devastating, but also mentally traumatic in the sudden transition from being fit and active to being helpless.

Central to the treatment I received from Clare and her team, was not only the fact that they could successfully correct so much of the damage I had suffered, but their ability to connect with those they are treating, and in giving us the power to help ourselves whilst being helped. It seems to me that this is not just essential to any kind of recovery, but makes it possible for those of us who have suffered a traumatic change in our life to take back some control over our condition as well as receiving the best possible treatment. Thank you so much for your care and expertise.

Mrs Jess Land, Chester
In Summer 2010 I experienced considerable pain in my left upper arm which was interrupting my sleep and my GP advised me to seek help through physiotherapy to cure the problem.

The Physiotherapist who initially treated me reached a stage where he considered that my problem required more specialist help involving the nervous system (as I had suffered a previous stroke in the past) and recommended TherapyMatters as the people to see.

I found Clare Fraser’s first investigation of the pain area extremely searching and was supported by detailed note taking. Subsequent ‘hands on’ sessions followed and her conclusion was that the shoulder joint required surgery. Her thoroughness inspired confidence and I accepted her advice to see an orthopaedic consultant.

Subsequent Xray of the shoulder joint showed that the cartilage had disintegrated and a replacement shoulder was necessary. This operation was successfully done in early 2011 followed by a six month period of exercises to rehabilitate arm movements at the hospital.

At the end of this I still had some pain and restriction of movement and decided to consult TherapyMatters again. After only 4 treatments and a few home exercises I was able to use the arm almost normally and with little pain. This achievement was Clare’s and not mine and should I ever require future physio I would return to her without hesitation. Her expertise and knowledge have inspired me to recommend two friends with painful conditions to seek help here. Other physios have treated me for various problems mostly suggesting exercises but TherapyMatters stands alone with the amount and quality of the manipulation and therapy successfully applied.

Mr MB,
Hoylake, Wirral

My stroke left me with dense left side paralysis. My goals have been, initially to stand/step/transfer and then walk with the aim of returning to independent living.

I saw Clare as an outpatient for many months following my stroke. Additional goals achieved have been driving the car using only right side controls from my wheelchair. Now nearly 2 years after my stroke I can walk short distances and am working on increasing this, plus looking to return to my hobby, golf, and playing 1 handed from a paragolfer buggy!

Clare’s expertise & professionalism throughout my treatment has been second to none. Some of the core highlights of my rehab with Clare have been realistic setting of goals and the support that is offered to help with rehab.

I would thoroughly recommend Clare and TherapyMatters to anyone who requires neuro/stroke related treatment knowing this will help improve their quality of life and recovery.

Mr John Usher
Hoole, Chester

As a result of having a stroke in October 2010 I was left with no movement in my right arm and no function in my right hand. I also have right sided weakness and walk with a limp. My personal goal is to regain as much function as possible.

Clare Fraser was personally recommended to me. The highlights of the treatment for me have been that my foot has improved and my arm and hand have moved in ways I didn’t think they could have. For me this will go a long way towards helping me to return to certain aspects of my life before the stroke.

I am continuing treatment and will do so for as long as I see improvement. I also receive NeuroPhysiotherapy from the local hospital and Clare has liaised with my other therapist to ensure good communication and that my treatments do not conflict.

Clare is dedicated to my recovery from beginning to end. I would recommend anyone to consult with Clare and TherapyMatters for NeuroPhysiotherapy. You will not be disappointed.

'You know you can be better than you are today. We can help you to recover as much as possible; balance & walking, function & activity, a better quality of life for you and your family - get in touch, and take control today...'


"My sessions with TherapyMatters have focussed on different areas of my body and the intensive work on different muscles has enabled me to regain much of the lost movement. My walking is almost back to normal, and there has been a massive improvement in both my left arm and left hand. I am now at a level where I am able to walk to work, I can stand up for eight hours a day in the pharmacy in which I work and do my job..."

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Neurological Physiotherapy and
Rehabilitation Clinic.

Aldford House, Bell Meadow Business
Park, Park Lane, Cuckoos Nest, Pulford,
Chester, CH4 9EP
Phone Numbers:
07963 130995 and 01244 579616
Email Address:

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